1. Information We Collect
Personal Information
- Name, email address, phone number
- Government-issued ID for identity verification
- Address and date of birth
- Financial information for compliance purposes
Usage Information
- Transaction history and wallet addresses
- Device information and IP addresses
- Usage patterns and preferences
- Log files and analytics data
2. How We Use Your Information
- Provide and maintain our cryptocurrency wallet services
- Verify your identity and comply with KYC/AML regulations
- Process transactions and prevent fraud
- Communicate with you about your account and services
- Improve our services and develop new features
- Comply with legal obligations and regulatory requirements
3. Information Sharing and Disclosure
We may share your information with:
- Service Providers: Third-party vendors who assist in providing our services
- Legal Compliance: Government agencies and law enforcement when required by law
- Business Transfers: In connection with mergers, acquisitions, or asset sales
- Consent: With your explicit consent for specific purposes
4. Data Security
We implement industry-standard security measures including:
- End-to-end encryption for sensitive data
- Multi-factor authentication
- Regular security audits and penetration testing
- Secure data storage with access controls
- Employee training on data protection
5. Your Privacy Rights
Under applicable privacy laws, you have the right to:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information (subject to legal requirements)
- Portability: Request a copy of your data in a portable format
- Opt-out: Opt-out of certain data processing activities
6. California Privacy Rights (CCPA)
California residents have additional rights under the California Consumer Privacy Act (CCPA):
- Right to know what personal information is collected
- Right to delete personal information
- Right to opt-out of the sale of personal information
- Right to non-discrimination for exercising privacy rights
Note: We do not sell personal information to third parties.
7. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience. See our Cookie Policy for detailed information about our use of cookies.
8. Data Retention
We retain your information for as long as necessary to provide services and comply with legal obligations. Specific retention periods vary based on the type of information and applicable regulations.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.
10. Contact Us
For privacy-related questions or to exercise your rights, contact us at:
Email: bit@paycryptopal.com
Address: PayCryptoPal LLC, 1234 Blockchain Avenue, Suite 567, San Francisco, CA 94102
Phone: +1 (555) 123-CRYPTO
Data Protection Officer: bit@paycryptopal.com
CCPA Requests: bit@paycryptopal.com
Security Issues: bit@paycryptopal.com
11. Detailed Data Processing Information
Legal Basis for Processing
- Contract Performance: Processing necessary to provide wallet services
- Legal Compliance: KYC/AML requirements under federal law
- Legitimate Interest: Fraud prevention and service improvement
- Consent: Marketing communications and optional features
Data Retention Periods
- Identity Documents: 7 years after account closure (BSA requirement)
- Transaction Records: 7 years (FinCEN requirement)
- Account Information: Duration of account plus 7 years
- Marketing Data: Until consent withdrawn or 3 years of inactivity
- Technical Logs: 90 days for security, 30 days for performance
Third-Party Data Sharing
- Identity Verification: Jumio, Onfido (KYC/AML compliance)
- Payment Processing: Stripe, BitGo (transaction processing)
- Analytics: Google Analytics (anonymized usage data)
- Cloud Services: AWS, Vercel (secure data hosting)
- Compliance: Chainalysis (transaction monitoring)